The employee reports without an account, the right provider is notified, and the request is only closed once the requester has confirmed it.
Today, without Task FM
The projector in the Mercury meeting room won't turn on, ten minutes before a steering committee. The employee emails you, follows up on Teams, then walks over to your desk. You retype the request for the provider, without the photo, and nobody will know afterwards whether it was fixed.
With Task FM
With no account and no app, the employee scans the QR code posted in the room. The location is pre-filled, only the categories relevant to that room are offered, and they attach a photo.
Each category is linked to its providers. The one for that category gets an email with the photo and a direct link to the request.
The provider updates the status and comments in their portal. You follow every request on the Kanban board, including from your phone.
When the provider marks the request as done, the requester gets an email: they confirm in one click or reply "Not finished", which notifies the provider again. They then rate the work from 1 to 5.
Preventive plans, visible delays and filed evidence: the signable report is ready when the auditor asks for it.
Read the use caseThe employee invites the front desk to their Outlook meeting: the visitor is informed, the host welcomes them, the employee is notified.
Read the use caseHours to cover, host clock-in, alerts and reports per site: every front desk is tracked in real time, with no spreadsheet and no phone calls.
Read the use caseA 30-minute video call with a facility services expert. We start from your sites, your current tools and the module that costs you the most, and we show you the application in real conditions.
Damien Dehoul
Founder, Task FM
Live demo, on your own use cases
Pick a time slot30-minute video call with an FM expert. No commitment.